Dear Families, Friends and Volunteers,
We are committed to keeping our residents safe and we need your continued help. The virus causing Coronavirus Disease 2019 (abbreviated COVID-19) can cause outbreaks in nursing homes.
Many of our residents are elderly and may have medical conditions putting them at a very high risk of becoming sick, or even severely ill, with COVID-19.
Visitors and health care personnel (HCP) are the most likely sources of introduction of the virus that causes COVID-19 into a facility.
To protect our vulnerable resident’s, even before COVID-19 is seen in our community, we are taking the following aggressive actions to reduce the risk of COVID-19 in our residents and staff:
1. As of Friday March 13, 2020, until April 30, 2020 (unless otherwise instructed): We are restricting all visitation. All visitation is being restricted except for certain compassionate care situations, such as end of life situations. These visitors will be screened for fever and respiratory symptoms. We know that your presence is important for your loved one but, per guidance from the Centers for Disease Control and Prevention (CDC), this is a necessary action to protect their health.
We are introducing alternative methods of visitation, you may come to the front window and call the resident’s phone line (325) 392-5044 and staff will bring your loved one to the window so that you may see and talk with them, if time permits.
Those who have access to FaceTime you are welcome to call the facility (325) 392-2671 ext. 30 and request time with your loved one, and a staff member will give you a number to call.
We do have a Skype account under the name Crockett County Care Center, you may call (325) 392-2671 to set up any appointment to Skype with your loved one between the hours of 9-11 a.m., 2-4 p.m. and 7-8 p.m.
2. We are monitoring health care personnel and residents for fever and symptoms of respiratory illness.
Non-essential health care personnel and volunteers are now restricted from entering the facility.
Health care personnel will be actively monitored for fever and symptoms of respiratory infection. You will see health care personnel wearing face masks, this is for the protection of the residents. Health care personnel will clean their hands frequently. We are assessing the residents daily for fevers and symptoms of respiratory infection in order to identify ill residents and implement additional infection prevention activities. We have placed all residents in their own rooms to prevent any cross contamination.
3. We are limiting activities within the facility. We are cancelling all community outings and activities. We will be helping residents to practice social distancing, including during meals, and to frequently clean their hands.
We encourage you to review the CDC website for information about COVID-19, including its symptoms, how it spreads, and actions you can take to protect your health: https://wwww.cdc.gov/corona-virus/2019-ncov/index.html.
Thank you very much for everything you are doing to keep our residents and facility staff safe and healthy. We continue to monitor the situation in our community; we will keep you informed about any new precautions we think are necessary to keep your loved one safe.
Please contact us with additional questions at (325) 392-2671 or the Infection Control office at (325) 392-2867.
Karen Komechak, LVN
Care Center Administrator